Corporate Compliance

The following is a list of some of the agency’s standards:

• Employees must not make false entries in any of the agency’s records or in any public record for any reason
• Documentation of plan implementation must be completed prior to the end of shift. As extenuating circumstances may occur, in those situations, documentation must be completed within 24 hours.
• Plans must be implemented according to the identified frequency.
• Employees will document only for the services that he or she provided.
• Permanent entries in the agency’s records cannot be altered. Errors should be crossed out with a single line, initialed and dated. The use of “white out” is not permitted. Corrections made in the electronic health record must include a clear reason for the correction.
• Employees shall not create or participate in the creation of any records that are intended to mislead or conceal anything that is improper.
• Documentation should be prepared contemporaneously with the provision of services and should be consistent with the applicable third party payors’ requirements for documentation and any other regulatory requirements.
• Documentation must include required elements, and must be made in ink, permanent and legible. Late entries must be dated as such.
• Completion of time sensitive compliance related job tasks must be done prior to planned leave time.
• Supervisors/managers will complete required review of documentation in a timely manner and in accordance with programmatic time frames. Supervisors will monitor adherence to compliance standards on an on-going basis.